Close

A warm welcome awaits you

Only 7 miles from Edinburgh city centre

Covid-19 Updates

HOTEL UPDATE (WEDNESDAY, 20 JANUARY)

Dear valued guests and friends of Dalmahoy,

We hope you are safe and well.

The Scottish Government’s First Minister, Nicola Sturgeon, announced on Tuesday, 19 January that all of the Scottish mainland will remain in lockdown until, at least, the middle of February.
 
Following this announcement, we can confirm our hotel will remain closed, with a planned reopening date of Monday, 1 March.  This temporary closure relates to our hotel bedrooms, bars, restaurants, leisure club, beauty salon, golf shop and golf driving range.  Our golf courses and starter’s lodge will remain open.
 
The welfare of our members, guests and our teams remains our priority and we’d like to thank our committed team at Dalmahoy for their dedication in providing outstanding service and the highest standards of hygiene since reopening the resort back in the summer.

As Covid-19 continues to affect our lives, our thoughts go out to everyone who has been impacted – particularly our incredible frontline NHS staff and key worker groups across Edinburgh and the whole country.
 
We’d like to thank you, our loyal customers, for your patience and understanding, as we enter another challenging few weeks ahead.  We look forward to welcoming you back to Dalmahoy when we are in a position to reopen.
 
Most importantly, we hope you and your families stay safe and well during these challenging times.  In the meantime, we will remain hopeful for a more positive year ahead for everyone.

Best wishes,

Alistair Kinchin
General Manager
Dalmahoy Hotel & Country Club

~~~

TEMPORARY TERMS & CONDITIONS IN RESPONSE TO TEMPORARY HOTEL CLOSURE


Your Booking
Please be assured of our flexibility with your booking.  We would kindly refer you to the information below as to how best to direct your query.  To contact us about your booking, please can we ask that you do so via email at reservations@dalmahoyhotelandcountryclub.co.uk in the first instance.  We will be contacting all guests prior to their arrival to discuss options available.  As you can expect, we are experiencing an extremely high volume of enquiries and kindly ask for your patience at this time.

Email reservations@dalmahoyhotelandcountryclub.co.uk for all general enquiries.

Leisure Club Members
If you are a leisure club member, please do not visit us in person before Monday, 1 March.  Please rest assured you don't need to do anything with regards to your membership as we will automatically adjust your monthly direct debit payments so that you don't incur any cost whilst the club is closed.  If you have recently contacted us to freeze your membership, don't worry - we will action your request and be back in touch when we open again.  For members who pay annually, these costs will be credited on a pro rata basis once the planned reopening date above has been confirmed.

Third-Party Bedroom Reservations
If you have booked a bedroom reservation or a gift voucher experience via a third-party website such as Booking.com, Expedia or Virgin Experiences, then please contact them directly in the first instance.

Restaurant Reservations  
Our bars and restaurants will remain closed until at least Monday, 1 March.  If you have a restaurant reservation before 1 March, then please do not come to the hotel.  You will be contacted and either rebooked or provided with a full refund (if required), however please bear with us whilst we make contact with you.

Gift Vouchers
If you have made a reservation using a Dalmahoy gift voucher purchased on our own Dalmahoy platform or are in receipt of one that is due to expire, we will happily extend your voucher until 30 June 2021.
 
Government Guidelines
For the latest UK Government advice, visit:
https://www.gov.scot/coronavirus-covid-19/

Hotel Contacts During Closure
If you have an urgent query whilst the hotel is closed, please email one of the following:
• Personnel questions: karina.glennie@dalmahoyhotelandcountryclub.co.uk
• Reservations and general hotel questions: reservations@dalmahoyhotelandcountryclub.co.uk
• Conference & events questions: conferenceandevents@dalmahoyhotelandcountryclub.co.uk
• Golf & leisure questions: golf@dalmahoyhotelandcountryclub.co.uk
• Finance: accounts@dalmahoyhotelandcountryclub.co.uk

Please note that only the above list of email inboxes are being monitored and we will aim to come back to your query within 3 working days.  We thank you for your understanding and patience at this time.

~~~

Our Commitment to Your Safety

What you can expect to see

Socially Distanced Meeting Rooms

Covid-19 Swimming Pool & Gym Booking Process

Note

  • Please note that all website images and video footage showcased on our website were shot or filmed before the Coronavirus pandemic.

Book Now

Book Online, Enquire by email or call on 0131 333 1845 to book a tee time

Book a table online or call on 0131 333 1845

Enquire or call on 0131 333 1845

Enquire or call on 0131 333 1845